Internship
Customer Service Charter

 

Internship Opportunities
 
Purpose
At Nhif, we acknowledge the need to seek work experience before venturing out on your own. Therefore, we offer internship opportunities for university and college students.

Eligibility
To be eligible, one has to be a continuing student, preferably in thier final year, at the institution they're enrolled in. We acknowledge that some institutions may require their students to go for attachment immediately after completion of their courses, to expose them to the working environment. In such cases, we do offer internship.

Below are our main departments in which an applicant may be placed.


 
Department Function
  Operations - Members registration
- Claims payment
- Compliance
- Revenue Collection
- Prosecutions
- Research and Development
- Customer Service
  Administration and Personnel - Human Resource Management
- Procurement and Supplies
- Property and Estates
Management
- Underwriting
- Security Services
  Finance & Control - Cost management accounting
- Financial accounting
- Investment management
- Credit control
 

Standards & Quality Assurance

- Health provider standards
- Hospital surveillance
- Quality management

  Information Communication Technology - Network administration
- Hardware management
- Systems programming
  Marketing & Communications

- Corporate communications
- Corporate Social Responsibility
- Marketing
- Customer Service

  Internal Audit - Internal checks and balances
- Advisory role on systems
development and policy
compliance.
  Legal - Board affairs
- Contracts and leases
- Litigation
- Legal advisory services
- Corporate planning

 

Job placement
It should be noted that receipt of attachment application does not guarantee placement in the organization. It all depends on the availability of vacancy. This is mainly due to the large number of applications we receive each week.

Payment
NHIF does not pay interns during their internship.

Period
NHIF offers 1 to 2 months attachment period at one given time. This way we get to offer more needy students industrial training.

Application
Learning Institutions should write application letters for attachment positions for their continuing students or the students may write and apply directly to the Manager Training.

All applications should be made out to:

Training Manager
National Hospital Insurance Fund
P.O.Box 30443 - 00100 Nairobi
Email:

Extensions
This is greatly discouraged and interns are required to clear with thier supervisors in the last week of their attachment period. The supervisors are required to write to Training Division the duties and the responsibilities that the interns had so as to make the recommendation for them before they leave.

Note:

Extensions can only be allowed where an intern is yet to be assessed by his/her college supervisor/lecturer. To allow this, Manager Training has to get official communication from the Learning Institution. Interns are encouraged to communicate and make arrangements with their college lecturers to assess them in good time before the expiry of their attachment period to avoid inconveniences if it would not be possible to get the extension.

 


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