Internship
Customer Service Charter



 

Organisational Structure
 

a) Board of Directors

The Board of Management is representative of all key stakeholders and is charged with the running of the Fund through policy formulation and decision making on all policy matters. The Chief Executive serves as the secretary to the Board of Management.

Organisation/Title Name
1.
Chairman Mr. Fidelis M. Ngulli  
2.
Director of Medical Services
Dr Francis Kimani  
3.
Permanent Secretary Treasury
(Alt. Member to P.S Treasury)
Mr. Julius Mutua
 
4.
Permanent Secretary D.P.M
(Alt. Member to P.S D.P.M)
Mrs. Esther Gachango  
5.
Permanent Secretary Ministry of Medical Services
(Alt. Member to P. S. Ministry of Medical Services)
Ms M. W. Ngari  
6.
Christian Health Association of Kenya Rev (Rt) Michael Joshua Sande  
7.
Association of Kenya Insurers Mr. Thomas Gichuhi  
8.
Kenya National Union of Teachers Mr. Joseph Chirchir  
9.
Central Organization of Trade Unions Mr. George Odiko  
10.
Federation of Kenya Employers Jacqueline A. Mugo  
11.
Non-Governmental Organization Mr. Davis Mwangangi  
12.
Kenya National Farmers Union Mrs. Margaret Kiema  
13.
Kenya Medical Association Dr A.J. Suleh  
14.
Chief Executive Officer Mr. Richard Kerich  
15.
Inspector General (State Corporations) Mr. Peter B. Ondieki  

b) Management

 
Title Name Function
  Chief Executive Mr. Richard Kerich  
  General Manager Operations Mr. Jackson Gitimu - Members registration
- Claims payment
- Compliance
- Revenue Collection
- Prosecutions
- Research and Development
- Customer Service
  General Manager Personnel
and Administration
Mrs. Millicent W. Mwangi - Human Resource Management
- Procurement and Supplies
- Property and Estates
Management
- Underwriting
- Security Services
  General Manager Finance
and Control
Mr. Lawrence Ondari - Cost management accounting
- Financial accounting
- Investment management
- Credit control
 

General Manager Standards
and Quality Assurance

Dr. George J. Midiwo

- Health provider standards
- Hospital surveillance
- Quality management

  General Manager Information
Communication Technology
Mr. Karingo
Wa Njoka
- Network administration
- Hardware management
- Systems programming
  Manager Public Relations &
Marketing
Mr. Stephen Wangaji - Corporate communications
- Corporate Social Responsibility
- Marketing
  Manager Internal Audit Mr. David Mulli - Internal checks and balances
- Advisory role on systems
development and policy
compliance.
  Corporate Secretary Lucy Rono - Board affairs
- Contracts and leases
- Litigation
- Legal advisory services
- Corporate planning

 

 

Google
© Copyright National Hospital Insurance Fund