Contributions & Penalties
Every registered self-employed member is required to make a monthly contribution of KES 500 to their accounts. Existing members are required to pay on or before the 9th of the following month to avoid penalties.
If payments are made after 9th of the following month, then a penalty of 10% (KES 50) of the voluntary monthly contribution will be surcharged. A member will be required to pay outstanding arrears and/or penalties to access services.
The following steps are used to make monthly contributions through MPESA.
*Please note that you are supposed to use your National Identification Number in the format above (NHIFM-IDNumber) as your Account Number and not your NHIF Member Number. You have to pay premiums up to the current month for your cover to be active. Safaricom’s Terms and Conditions Apply
If one makes an error during the process of payment, for example, if one inputs their NHIF Member Number as the M-PESA Account Number instead of their National Identification Number, or a wrong prefix, they can visit our Accounts Department at any of our offices with a copy of their National Identification Card with the M-PESA message they received from Safaricom capturing the erroneous transaction they made and they will get assistance.
If a member defaults for more than 12 Months, they will be treated like a new entrant/member in the scheme. They can reactivate their NHIF cover by paying KES 1,500 which will act as their three months’ contribution. They will then have to wait for 2 months (60 days) from the date of payment for their cover to be active. One is advised to subsequently make monthly payments to avoid penalties.